FAQ

Can we have our Store Locator start in a specified place?
Yes. Add a new line in the embed code: "jump_to": "New York City NY" or "jump_to": "10036"  See Also: Tool Insta...
Wed, 23 Feb, 2022 at 3:14 PM
Can we have our Store Locator start at a different zoom level?
Yes. Add the following parameter to the Store Locator embed code to adjust the starting zoom level: "zoom": "X", Replace X with th...
Wed, 7 Dec, 2022 at 5:53 PM
If we use Style for the Product Locator will the shopper see the colors/sizes?
Yes, if you use the Style parameter, shoppers will get to see the exact colors/sizes available. The style parameter checks the whole set of UPCs in that st...
Wed, 23 Feb, 2022 at 3:15 PM
What price displays for our products on Locally?
Locally imports and displays your MSRP as the default price listed for your products. You'll provide MSRP during on-boarding and we'll update it sea...
Mon, 28 Jul, 2025 at 1:19 PM
How do I reset my password?
Reset your password here: https://www.locally.com/?show_dashboard=password
Wed, 23 Feb, 2022 at 3:18 PM
How do I add new Brand Stores to our tools?
If you're a brand that owns and operates your own retail stores, here's how to add new stores to your Locally-powered tools.  Step 1: Create the ne...
Wed, 23 Feb, 2022 at 3:45 PM
Why do some dealers show up differently than I submitted them?
We strive to show the most accurate data available on your Store Locator. Our Open StoreFront system works by having a Parent Listing of each shop.  This ...
Wed, 23 Feb, 2022 at 3:47 PM
Can we capture customer information to use for our own marketing?
Yes! Within the new Product Locator checkout experience, customers will see options to grant marketing consent to both the retailer and the brand: When t...
Tue, 27 Jun, 2023 at 11:01 AM