"Buy It Locally" Transaction Tools
Someone has placed an order through Locally or one of our brand partner sites for in-store pickup! What do you do next? Are you an Ascend user? Follow the...
Thu, 2 Jan, 2025 at 1:13 PM
Returns and full or partial refunds can be managed with two options: through the Locally order screen, or the Stripe dashboard. Whichever way you choose, it...
Tue, 23 Jan, 2024 at 2:58 PM
TABLE OF CONTENTS Overview How should I account for Locally handling sales tax? How is sales tax calculated? How is sales tax collected and remitted? ...
Tue, 4 Mar, 2025 at 11:22 AM
Stripe is the payment processor that Locally uses to capture payments from online shoppers and deposit those payments to your bank account. If your store is...
Mon, 25 Jul, 2022 at 10:32 AM
Who do I contact if I have a problem with an order? If you have an issue during a delivery such as a driver not showing up, not delivering an item, or a...
Mon, 23 Dec, 2024 at 5:02 PM
Thanks to our collaboration with Ascend POS, Ascend now offers a robust order integration with Locally via our PushCart platform. This integration is now l...
Tue, 21 Feb, 2023 at 9:21 AM
Head to https://www.locally.com/station/panel/carts/create to see all orders at the company or companies your user account is associated with. Searching yo...
Wed, 14 Aug, 2024 at 12:59 PM
During check-out, the shopper is asked if they would like to be added to the store's email marketing list that they are checking out with. You will se...
Mon, 31 Jan, 2022 at 5:16 PM
Locally's "Ship To Store" feature enables retailers to accept orders from shoppers for products they don't have in stock, but are availabl...
Tue, 17 Sep, 2024 at 8:07 AM
While fraud against retailers on the Locally platform is exceedingly rare, accepting online payments always includes a degree of risk. Fraud screening is th...
Wed, 16 Jul, 2025 at 2:42 PM