I received a Relationship Manager request. What does it mean?

Locally's Relationship Manager lets brands and retailers share permissions regarding advanced Locally features. If you received an email but weren't quite sure what it mean, here are definitions. 

"Ship to Store Support"

Want to receive a shopper, a sale, and a check? If you’re receiving this request it’s because one of our brand partners is offering you the opportunity to participate in their Locally Ship to Store program. 

This lets shoppers on the brand’s website order any item from their warehouse and have it delivered to your store for pickup. You'll receive a check each month for your portion of any sales. 

Plus, you can connect your inventory to Locally and enable Buy it Locally to avoid receiving orders for items already in-stock at your store.

To get setup, approve the Ship to Store Support request and then complete the remaining three easy steps here: Accept Ship To Store transactions with Locally

"Stock Sharing"

Stock Sharing allows Locally partners to automatically view inventory levels for their products at your store. Brands use this data to power marketing solutions, optimize product ordering, automate fulfillment, and more.

Participation in Stock Sharing is automatic, and no action is required to approve individual requests. If you have questions about how a specific brand uses Stock Sharing, feel free to reach out to them directly or contact Locally support.

Opting Out of Stock Sharing

While participation is automatic, retailers may request to opt out of sharing inventory with specific brands. To do so:
  1. Email support@locally.com with your request, specifying the brand.
  2. Keep in mind that some brands may have agreements requiring Stock Sharing participation to ensure visibility on their platforms. In such cases, Locally will notify the brand’s Customer Success Manager (CSM) to coordinate next steps before the opt-out is processed.
For further questions or assistance, contact Locally support at support@locally.com.











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